General terms and conditions
These rates are per night, tax and service included.
Tourist tax 1,50 € / day / person.
The Breakfast Signature "Organic & Gourmand", served at Hotel le Colombier, is avaiable at a cost of 18 € per person and day.
A private car park is available at a supplement of 25 € per night (reservation recommended). Parking space with electrical charging station, 40 € per night (on reservation).
We are a non smoking hotel. Failure to comply with this rule will lead to a cleaning fee of 200 €.
We accept pets with an additional daily cost of 25 €.
Check-in time: from 15:00.
Check out time: until 12:00.
A cancellation is free of charge* if made before 3:00 PM (CET) on the day before the arrival date. After this time or in case of no-show, a fee equivalent to the cost of the first night will be charged as a compensation.
*For reservations with non-cancellable and non-modifiable conditions, the payment of the full amount is required at the time of booking. In the event of cancellation or no-show, a fee equivalent to the total amount of the stay will be charged as a compensation.
All bookings must be guaranteed with a valid credit card for the period booked (credit card number, expiration date and security code).
Accepted credit cards: Visa - Eurocard Mastercard - American Express
The hotel reserves the right to temporarily block, in order to guarantee your booking, a certain amount on your credit card prior your arrival.
Please note that at check in you will be asked to show a photo ID and the credit card that was used for the booking. The credit card holder should correspond to the person that made the reservation.
Conditions of retraction :
Customers are reminded that, in accordance with article L. 121-21-8 12°of the Consumer Code, they do not have a right of withdrawal as provided for in article L. 121-21 of the Consumer Code. The Terms and Conditions of Sales for the selected price ‘specify the procedures for cancelling and/or modifying the reservation.
Settlement of disputes:
After contacting customer service and in the absence of a satisfactory response or any response within 60 days, the customer may refer the matter to the Tourism and Travel Mediator, whose contact details are as follows:
Postal referral: MTV – MEDIATION TOURISM TRAVEL, Submission Service, CS 30958, 75383 PARIS CEDEX 08
Online referral: Referral request
The establishment La Pavillon 7 is a member of the Tourism and Travel Mediation service as a member of the professional union “UMIH,” duly listed on the website www.mtv.travel under the “members” section.
